1. General provisions
These Purchase and Sale Rules (hereinafter referred to as the “Rules”) are a legally binding document that establishes the mutual rights, obligations and responsibilities of the Buyer and the Seller when purchasing goods in the e-shop (hereinafter referred to as the “e-shop”). All buyers performing a registration or purchase action acknowledge that they are 18 years of age or older and agree to these rules.
2. Conclusion of a purchase and sale agreement
The agreement between the Buyer and the Seller is considered concluded from the moment when the buyer in the e-shop, having formed a shopping cart, indicating the delivery address, selected the payment method and read the rules of the store, clicks the "Order" button. Every contract concluded between the buyer and the seller is stored by e-mail. in the store. By registering or entering data at the time of purchase, the buyer confirms that the buyer is 18 years of age or older.
3. Buyer's rights
The buyer has the right to purchase goods in the e-shop in accordance with the procedure established by these rules. The buyer has the right to withdraw from the goods and the purchase and sale agreement with the e-shop within 7 days, except in cases when the agreement is concluded for the supply of: audio, video works, software, press, erotic goods, lubricants, erotic clothing and footwear or similar (full list below).
4. The buyer undertakes
The buyer must accept the ordered goods and pay for the agreed amount. If the data provided in the buyer's registration form changes, the buyer must update them immediately. If the buyer, during the delivery of the goods, refuses to accept the goods without important reasons, the buyer must cover the costs of delivery of the goods and pay a fine of 14.48 € / 50 LTL, including delivery and administration costs. By using the e-shop, the buyer agrees to these purchase and sale rules and must comply with them.
By terminating the purchase agreement after delivery of the goods within 7 (seven) days, the Buyer undertakes to return all delivery costs. Shipping costs are listed at: https://www.lpexpress.lt/index.php?cl=basket&type=2
It is also mandatory to reimburse the sender for other costs related to the payment and delivery of the goods, which are deducted when making transfers for the goods.
Upon termination of the contract of sale, the Buyer must notify the Seller of the termination of the contract not only electronically, but also by telephone, in order to ensure the terms provided by law.
ATTENTION, IMPORTANT! When ordering goods with redemption fee:
Due to the prevention of false orders, the store reserves the right to demand from the buyer (in accordance with the laws of the Republic of Lithuania) to reimburse the costs related to the order: VAT, transportation from the supplier's country, transportation to the supplier's country (if returned),
The store also reserves the right to publicly disclose the names of unscrupulous buyers, etc. data (e-mail addresses and telephone numbers, addresses, etc.). All of this can be done to protect other buyers and sellers from the actions of dishonest or unreliable buyers.
IMPORTANT: Before returning quality goods, please check if the product is not included in the list of non-returnable goods. Link: http://www3.lrs.lt/pls/inter3/dokpaieska.showdoc_l?p_id=141450
5. Seller's Rights
If the Buyer tries to impair the operation or stable operation of the e-shop, the Seller may, without prior notice, restrict, suspend the Buyer's access to the e-shop or cancel the Buyer's registration. The Seller may temporarily or permanently terminate the operation of the e-shop without prior notice to the Buyer in the event of significant circumstances. Seller may unilaterally change the terms of these rules. The goods displayed in the store may change in appearance (color, inscriptions, etc.) but the model and data must be as specified.
The Seller may refuse to accept the order, sell the goods to the Buyer if the latter is identified as an unreliable customer.
6. Commitment of the seller
To create all conditions for the Buyer to use e-mail properly. store services. Deliver the goods ordered by the Buyer to the specified address and within the agreed delivery period. In case of significant circumstances, the Seller, unable to deliver the ordered goods to the Buyer, undertakes to offer a similar product. If the Buyer refuses to accept the analogue of the product, return the money paid within 72 hours (working days) if the Buyer has made a prepayment.
The colors of the goods in the pictures may differ from the actual goods (shades).
Product descriptions are only a subjective opinion given by suppliers, which is assessed according to criteria known only to suppliers.
8. Delivery of goods
The goods are delivered by the Seller. During the delivery of the goods, the Buyer must check the condition of the shipment together with the authorized representative of the Store or the courier service. After the Buyer has signed the Invoice, the shipment is considered to have been delivered. If you notice a violation of the shipment, you must not accept the shipment and note this on the consignment note. If you accept the goods and sign the consignment note without comments, the shipment is considered to have been delivered in order.
When purchasing any goods over € 100 (this amount does not apply to promotional goods), the delivery price is considered to be included in the price of the goods and a free delivery method can be chosen. The free shipping rule does not apply to promotional items or individual discounts. More about deliveries and deadlines.
9. Return of items, refund of contributions
Return of items is based on 2001. June 29 By the Order of the Minister of Economy of the Republic of Lithuania No. 217 “On the Approval of the Rules for the Return and Exchange of Items”. The returned item must be fully assembled, in the original packaging. The Buyer is responsible for the complete assembly and packaging of the item. If the item is not fully assembled and properly packaged, the Seller may not accept the item for return. The item must be returned in the packaging in which it was delivered. The packaging must be undamaged, clean, properly prepared and packaged. If the Buyer decides to terminate the contract and notifies the Seller thereof, the Buyer may not use the goods from the date of dispatch of the notice. In the case of intimate hygiene products, return is ONLY IN UNBREAKABLE PACKAGING (UNREAVENED) except in case of defect. If it is established that the goods have been used (used) after sending the notice, the Seller may refuse to satisfy the request to terminate the contract. The Goods shall be returned by the Buyer by his own transport to the address specified by the Seller. If the buyer is not able to deliver the returned goods to the seller (eg from another city), the Seller has the right to send a competent representative to accept the goods and assess their condition. In this case, the Buyer pays all costs related to the sending of the representative. When the sold defective product is returned, the Seller undertakes to accept the defective product and replace it with an analogous product. In case the Seller does not have a similar product, the money paid by the Buyer is refunded. When returning the goods without defects, shipping costs (if any) will not be refunded.
ATTENTION! All erotic shoes, boots and other footwear, without exception, are NOT RETURN unless the footwear delivered is of poor quality.
When returning the goods, the buyer delivers the goods to the seller at his own expense.
The Buyer's claim is NOT satisfied by requiring the replacement of the purchased goods with similar goods or the return of the money paid for the reasons specified in Paragraphs 3 and 4 of these Rules.
If the Buyer pays for the goods but wishes to cancel the order before delivery of the goods (change of purchase intentions or similar), the Seller reserves the right to refund the deposit to the payer's account after deducting the payment and return fees, which depend on the bank. Fees cannot be higher than are / have been paid.
LIST OF NON - RETURNABLE GOODS
- perfumery, cosmetic or toilet preparations for personal hygiene (codes according to the Combined Nomenclature - 33.03 to 33.07),
- photographic and cinematographic goods (Combined Nomenclature code 37.00),
- printed books, reproductions and other articles of the printing industry (Combined Nomenclature code 49.00),
- Knitted or crocheted underwear for men, boys, women or girls (codes according to the Combined Nomenclature - 61.07 - 61.09)
- Pantyhose, tights, stockings, socks and other similar articles (Combined Nomenclature code 61.15)
- sewn men's, boys ', women's or girls' singlets and other vests, nightdresses, pajamas and similar articles (codes 62.07 to 62.08 of the Combined Nomenclature),
- brassières, girdles, corsets and similar articles (code 62.12 of the Combined Nomenclature),
- machinery and mechanical appliances (Combined Nomenclature code 84.00),
- electrical machinery and equipment, sound recorders and reproducers, and television image and sound recorders and reproducers (code 85.00 of the Combined Nomenclature),
- optical, photographic, cinematographic, measuring, checking, medical or surgical instruments and apparatus (code 90.00 of the Combined Nomenclature),
- clocks (Combined Nomenclature code 91.00),
- furniture, bedding, lamps (code 94.9 of the Combined Nomenclature),
- toys, games, except sports and fishing tackle (Combined Nomenclature code 95.00, except 95.06 - 95.07).
The buyer is fully responsible for the accuracy of the data provided in the registration form. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the consequences. The buyer is responsible for the actions taken using the e-shop. The buyer is responsible for transferring the registration data to third parties. If third parties use the Buyer's registration data, the Buyer is responsible for the actions performed by the third party. The Seller is not responsible for the information provided on the websites of other companies, even if the Buyer accesses these websites via the links in the Seller's e-shop. In the event of damage, the guilty party shall compensate the other party for the damage suffered.
11. Sending Information
The Seller shall send all notices to the e-mail address provided in the Buyer's registration form. The Buyer shall send all notices and questions to the address or e-mail address specified in the "Contacts" section of the Seller's e-shop.
12. Final provisions
The law of the Republic of Lithuania applies to these rules. Buyers must be familiar with these rules when purchasing goods. All disputes arising out of the application of these rules shall be settled by negotiation. If no agreement is reached, disagreements are resolved in accordance with the laws of the Republic of Lithuania.